How do I access results?
Probe analysis results can be viewed on our mobile application (iOS, Android) or web interface
What is ChrysaLabs doing with my data?
YOU own the data, we only use it to improve the AI model and improve the accuracy of your probe.
What happens where there is no cellular network?
Without any connections, there will be no real-time results. However, the data will be stored in the probe and automatically uploaded once connection is restored.
Do I need to be in an organization to access my samples?
Yes, you should create an organization or accept an invitation to join an organization. You will access then have to the data.
What can I do if a sample was taken before assigning the probe to its organization?
Contact us via the application.
How many members can be added to an organization?
How many probes can I assign to my organization?
How many organizations is it possible to have?
What is an organization for?
An organization is used to visualize the samples taken with the probes associated with it. It is possible to add members so that they also have access to these samples.
How do I export my samples?
You can export the data of your samples in different formats.
Select some samples or composites. Click on the export button and choose the file format and the properties you want to receive.
What if a sample does not appear in the list or on the map?
1 - Check if the probe is assigned to your organization in the Probe Page
2 - Check if there is no filter on the Analysis Tab
Otherwise, contact us via on the application.
Do I get updates for the app?
Automatic updates are available free of charge to all users.
What is the battery life of the Probe?
The battery gives you a full day of use, but we recommend you charge it after every use.
What is the weight of the probe?
Our probe weighs about 3 lbs.
How long does it take to recharge?
The probe takes about 4 hours for a full recharge.
What wireless technology does the Probe use to connect to the cloud?
Our probe uses an LTE-M Module to access nearby cellular networks.
How deep can the probe take samples?
The probe can take measurements anywhere from 4 to 30 Inches
Are the measurements instantaneous? How long does it take?
Once the probe is in the soil and turned on, it takes about 25 seconds to collect data.
How does the probe work?
The ChrysaLabs probe has several sensors that work together to take a scan of the soil. The data from this scan is uploaded to the cloud, where our machine learning models use it to calculate specific results for soil nutrients and properties.
Can the probe analyze properties of fertilizer, manure, or slurry?
Though organic fertilizer, manure, slurry are interesting industries, our technology is currently limited to analyzing soil nutrients and conditions.
I’m getting an error or the probe stopped working for me. What should I do?
Support and troubleshooting services are included with your subscription. In case of any issue, you can contact a ChrysaLabs team member who will promptly guide you through possible solutions. In the rare case that the issue cannot be resolved, we will replace the probe free of charge.
Is ChrysaLabs accredited by a third party organization?
Currently, ChrysaLabs is not accredited by a third party organization. This is mostly due to the limited analytical methods covered by many relevant certifications, which don't typically account for new technologies. However, the ChrysaLabs probe is calibrated using partner laboratories which are all accredited by the Agricultural Laboratory Testing Association and the North American Proficiency Testing program.
Does the user pay for the probe, the number of samples, or the use period?
The user subscribes for use of the probe, and the subscription includes a warranty for the duration of the subscription, an unlimited amount of samples, access to the user platform and the data available in the cloud.
Is there a warranty? What if the probe breaks?
Yes, there is a total warranty on the probe for the duration of the subscription plan. However, it does not cover intentional damages
Are the measurements as accurate as in a laboratory?
Our goal is to be as close to the lab results as possible. Specific tolerances vary by lab and by nutrient, but we typically have similar error margins to a traditional wet chemistry lab.
Are the samples tagged with GPS coordinates?
Yes, we have a GPS module in the probe with an accuracy of approximately 3 meters.
Does the use of the probe require any preparation beforehand?
Before taking a measurement, a hole must be made in the ground using the included 7/8 inch manual auger
Can I use my own auger, hydraulic press, or other tool to make the hole for the probe?
We provide a manual auger with a diameter of 7/8 inch to ensure close contact between the soil and the probe. Feel free to use your own tool provided that it is able to match this diamater.
Can the results obtained from the probe measurements replace the sampling of a laboratory analysis?
Although our measurements are good, we don't recommend using our probe as the sole analysis method until you have verified the consistency of our results against your alternative sampling method.
Can ChrysaLabs make fertilizer or lime recommendations based on probe results?
We provide high quality results, and we would be happy to meet with you to discuss your data or your experience with the probe. However, ChrysaLabs provides only the tool needed for real-time soil monitoring and leaves agronomic recommendations to the client's discretion.
How do I access results?
Probe analysis results can be viewed on our mobile application (iOS, Android) or web interface
What is ChrysaLabs doing with my data?
YOU own the data, we only use it to improve the AI model and improve the accuracy of your probe.
What happens where there is no cellular network?
Without any connections, there will be no real-time results. However, the data will be stored in the probe and automatically uploaded once connection is restored.
Do I need to be in an organization to access my samples?
Yes, you should create an organization or accept an invitation to join an organization. You will access then have to the data.
What can I do if a sample was taken before assigning the probe to its organization?
Contact us via the application.
How many members can be added to an organization?
How many probes can I assign to my organization?
How many organizations is it possible to have?
What is an organization for?
An organization is used to visualize the samples taken with the probes associated with it. It is possible to add members so that they also have access to these samples.
How do I export my samples?
You can export the data of your samples in different formats.
Select some samples or composites. Click on the export button and choose the file format and the properties you want to receive.
What if a sample does not appear in the list or on the map?
1 - Check if the probe is assigned to your organization in the Probe Page
2 - Check if there is no filter on the Analysis Tab
Otherwise, contact us via on the application.
Do I get updates for the app?
Automatic updates are available free of charge to all users.
Is ChrysaLabs accredited by a third party organization?
Currently, ChrysaLabs is not accredited by a third party organization. This is mostly due to the limited analytical methods covered by many relevant certifications, which don't typically account for new technologies. However, the ChrysaLabs probe is calibrated using partner laboratories which are all accredited by the Agricultural Laboratory Testing Association and the North American Proficiency Testing program.
Does the user pay for the probe, the number of samples, or the use period?
The user subscribes for use of the probe, and the subscription includes a warranty for the duration of the subscription, an unlimited amount of samples, access to the user platform and the data available in the cloud.
Is there a warranty? What if the probe breaks?
Yes, there is a total warranty on the probe for the duration of the subscription plan. However, it does not cover intentional damages
Are the measurements as accurate as in a laboratory?
Our goal is to be as close to the lab results as possible. Specific tolerances vary by lab and by nutrient, but we typically have similar error margins to a traditional wet chemistry lab.
Are the samples tagged with GPS coordinates?
Yes, we have a GPS module in the probe with an accuracy of approximately 3 meters.
Does the use of the probe require any preparation beforehand?
Before taking a measurement, a hole must be made in the ground using the included 7/8 inch manual auger
Can I use my own auger, hydraulic press, or other tool to make the hole for the probe?
We provide a manual auger with a diameter of 7/8 inch to ensure close contact between the soil and the probe. Feel free to use your own tool provided that it is able to match this diamater.
Can the results obtained from the probe measurements replace the sampling of a laboratory analysis?
Although our measurements are good, we don't recommend using our probe as the sole analysis method until you have verified the consistency of our results against your alternative sampling method.
Can ChrysaLabs make fertilizer or lime recommendations based on probe results?
We provide high quality results, and we would be happy to meet with you to discuss your data or your experience with the probe. However, ChrysaLabs provides only the tool needed for real-time soil monitoring and leaves agronomic recommendations to the client's discretion.
What is the battery life of the Probe?
The battery gives you a full day of use, but we recommend you charge it after every use.
What is the weight of the probe?
Our probe weighs about 3 lbs.
How long does it take to recharge?
The probe takes about 4 hours for a full recharge.
What wireless technology does the Probe use to connect to the cloud?
Our probe uses an LTE-M Module to access nearby cellular networks.
How deep can the probe take samples?
The probe can take measurements anywhere from 4 to 30 Inches
Are the measurements instantaneous? How long does it take?
Once the probe is in the soil and turned on, it takes about 25 seconds to collect data.
How does the probe work?
The ChrysaLabs probe has several sensors that work together to take a scan of the soil. The data from this scan is uploaded to the cloud, where our machine learning models use it to calculate specific results for soil nutrients and properties.
Can the probe analyze properties of fertilizer, manure, or slurry?
Though organic fertilizer, manure, slurry are interesting industries, our technology is currently limited to analyzing soil nutrients and conditions.
I’m getting an error or the probe stopped working for me. What should I do?
Support and troubleshooting services are included with your subscription. In case of any issue, you can contact a ChrysaLabs team member who will promptly guide you through possible solutions. In the rare case that the issue cannot be resolved, we will replace the probe free of charge.
